PRIVACY POLICY Creative Lab Amsterdam

We are Creative Lab Amsterdam. We respect your privacy and privacy, but sometimes we need personal information from you. In this statement you can read which data we use and how we store, protect and process this data. This privacy policy applies to our website (the "Website") and the services / products that we offer (the "Services"). We treat your personal data in accordance with the General Data Protection Regulation (the "Relevant Legislation")

Younger than 16 years

If you are under the age of 16, you need permission from your parents or legal guardian to use our Website and Services.

Personal data

In order to be able to offer our Website and Services, we process personal data. The term "personal data" means information that can be used to identify you as a person. This definition is in accordance with the Relevant Legislation.

Your permission

We may store your information at various times, such as when you visit our Website, create an account on our Website, use our Services or contact us. We may process your data because we request your permission through this privacy policy. Moreover, we need your information to execute the agreement between you and us. If you choose not to share your data, then unfortunately we cannot process and deliver your order.

Furthermore, we will not process your data without your permission, unless we are legally obliged to do so.

What information do we collect and what do we do with it?

To use our Website and Services, we need the following information from you:

  • Your name
  • Your address details
  • Your place of residence
  • Your telephone number
  • Your e-mail address

We also collect some information from you that is not personal when you use our Website, such as:

  • The name of the browser that you use
  • The service provider with which you have internet access
  • The device that you use to visit our website


We store the following data on your account: order history, order invoices, name and address and email address. This way you don't have to enter this information again. We also save - for the ease of use of your own account - the details of previous orders.


Creative Lab Amsterdam offers newsletters. This way you stay informed of offers, promotions and other news. To be sure of your permission, we use the double opt-in system for newsletters. With every communication via this route a cancellation option is included.


We need your name, e-mail address, address (es) and payment details for your order. We will register, store and process your data for the correct processing of your order. In addition, this data can be used for a possible later warranty. When processing your order, we provide the logistics centre and wallpaper manufacturer with the strictly necessary personal information.


On our site you have the option of not paying for products directly. If you choose this option, we can use external agencies to check your creditworthiness. We will provide KVA Credit Finance with the personal data required for the creditworthiness assessment with address Gladsaxe 51, 7327 JZ, APELDOORN to conduct a creditworthiness assessment for us.

We will only use your data for the above purposes, or for a purpose that is closely related to this. So your data will never be used by us in an unexpected way.


We do everything we can to protect your personal data against loss, destruction, use, modification or distribution of your personal data by unauthorized persons. As a result, those who have nothing to do with your data cannot access it. We do this through the following measures:

  • Encryption (encryption) of digital files that contain personal data
  • Security of network connections with Secure Socket Layer (SSL), or similar technology
  • Access to the data is limited to the people who need the data
  • Confidentiality statement for employees

Retention period

We will not keep your personal data any longer than we need it for the purposes described earlier.

With whom do we share your personal information?


It happens that other parties receive your data from us. We agree with these parties in a processing agreement that they will handle your data with care and they will only receive the data necessary to provide their service. These parties only use your data in accordance with the instructions we give and not for your own purposes. For example, we can pass on your data to our accountancy firm, logistics centre, wallpaper producers, and / or wallpaper party. They will, respectively, take care of the administration and process the invoices correctly; taking care of delivering the orders; take care of the production of the ordered wallpaper and dispatch thereof, they will contact you for papering if this is checked by yourself. These parties are "processors" within the meaning of the Relevant Legislation.

Third parties

Sometimes we share your data with other parties that are not processors. We agree with these parties that they will treat your data with care. They will only use the data in accordance with the purpose for which we received the data from you.


We will only process your data within the European Union. Outside the European Union, we only process your data if that country offers an adequate level of protection for your data.

Without your permission we will never pass on your data to other countries or parties other than those mentioned above.


Our Website may contain links to other websites. We are not responsible for the content or privacy protection of these websites. We therefore advise you to always read the privacy policy of the relevant website.


A cookie is a small text file that is sent to the browser via the server of a website. The browser then saves the file in your device. Your device will receive a unique number, with which our site will recognize the device later.

We may use cookies to improve your experience on our Website. Cookies also ensure, among other things, that the Website is fast, that you can visit our Website safely and that we can detect errors on our Website.

By storing cookies, we also ensure that:

  • your items are saved in the shopping cart
  • you remain logged in and can shop undisturbed
  • you shop safely at Creative Lab Amsterdam
  • the website is fast

You can always delete or disable cookies yourself via the browser settings. Cookies will no longer be stored when you visit our Website. But beware: without cookies our Website may not work as well. For more information you can read our cookie statement:

Change of the privacy policy

We can change this privacy policy. If we change the privacy policy to a significant degree, we will place a notification on our Website together with the new privacy policy. We will notify users registered with us with their e-mail address of changes. If you are not registered as a user, we recommend that you regularly consult the Website and this statement.

Your rights

The information we collect from you is personal. You therefore have the following rights:

  • You can ask us to view your data;
  • You can ask us for correction, limitation or erasure of your data. In the event of fraud, non-payment or other unlawful acts, we may store some of your details in a register or on a blacklist;
  • You can ask us for a copy of your data. We can also pass this copy on to your request to another party, so that you no longer have to do this yourself;
  • You can object to the processing of your data;
  • You can submit a complaint to the Dutch Data Protection Authority if you think that we are processing your data unlawfully;
  • You can always withdraw your permission to process your data. From the moment you withdraw the permission, we may no longer process any data from you.

For other questions or comments about our privacy policy you can contact us via the details below.


Postable Papergoods B.V. -Creative Lab Amsterdam
Weteringstraat 36
1017 SP Amsterdam
KvK-nummer: 73144177
+3120 2101288
[email protected]


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